Personalized Double-Sided Pet Tag with Custom Photo & Contact Info – Unique Dog & Cat ID Tag

1. How do I customize my order?To customize your product, simply select the item you like, click on the "Personalize" button, and follow the instructions to upload your photo or add your text.

2. What type of photo should I use for the best engraving quality?
For the best results, please use a high-resolution photo with good lighting. Clear images with a well-defined subject will ensure the highest engraving quality.

3. How long will it take to receive my order?
Once your order is placed, we usually process and ship it within 2-5 business days. Delivery times may vary based on your location, but typically, U.S. orders arrive within 7-10 business days.

4. Can I make changes to my order after placing it?
If you need to make changes to your customization or shipping details, please contact our customer service team as soon as possible. We may not be able to make changes once the item has been produced or shipped, but we will do our best to assist you.

5. What is your return policy for personalized items?
Because our products are customized specifically for you, we do not accept returns unless the item is defective or there was an error on our part. Please contact us within 14 days of receiving your order if there are any issues.

6. How can I track my order?
Once your order has shipped, you will receive an email with tracking information. You can use this link to check the delivery status of your order at any time.

7. What if the product arrives damaged or incorrect?
If your product arrives damaged or does not match your customization request, please reach out to our customer service team with your order number and a photo of the item. We will quickly work to resolve the issue.

8. Do you ship internationally?
Currently, we ship across the United States and selected international locations. Shipping fees and delivery times for international orders will vary depending on the destination.

9. How do I contact customer service?
You can contact our customer service team via email at support@yourcustomlove.com or through the contact form on our website. We aim to respond within 24 hours.

10. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options to ensure a smooth checkout experience.